User Data Deletion Instructions

Last updated: October 16, 2026

You can request deletion of your data from MySmartDealer at any time.

Option A – Disconnect in the app

  1. Sign in to MySmartDealer.
  2. Go to Marketing → Instagram posts (or Facebook posts).
  3. Click Disconnect and confirm. The stored access token and account details are deleted immediately.

Option B – Remove via Instagram/Facebook

  1. Instagram: Settings → Website permissions / Apps and websites → find MySmartDealer → Remove.
  2. Facebook: Settings & privacy → Settings → Apps and websites → MySmartDealer → Remove.

This stops our access immediately. To also have your stored data deleted, use Option C.

Option C – By email

Email contact@mysmartdealer.com with the subject "Data Deletion Request" and your dealership name and account email, or your Instagram username / Facebook Page name.

All related data, including tokens, profile info and stored content, is deleted within 30 days. You'll receive a confirmation once complete.